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Guest Services - If you need assistance or have questions during your visit, guest services are available at the Main Office adjacent to the Grand Carousel and the Ticket Booth at the entrance to the park. Group Sales and Birthday Party arrangements are handled through the Main Office. No paging announcements.
First Aid - The Main Office adjacent to the Grand Carousel provides first aid during all operating hours. First Aid is also available during beach hours at the Bath House as you enter Splash Away Bay and Quassy Beach.
Strollers & Wheelchairs - Rental strollers are available at the Toy Shack located near the Free Fall'N drop tower. Courtesy wheelchairs are also provided on a first-come basis. Valid driver's license required for rentals and wheelchairs.
Lockers - Rental lockers are available in the Bath House and at the Toy Shack. $10 per locker ($6 rental fee with $4 deposit for key; deposit returned when key is returned to attendant)
Ride Restrictions - Ride safety requirements and height restrictions are posted on all rides. All riders must abide to safety rules. Shoes and shirts must be worn on all of the traditional amusement park rides. Height measurements are taken at each ride with shoes on. Note: some rides may not accommodate larger guests. Cameras, phones, keys and other loose items should not be taken on the rides. Leave them in a locker, with a family member or friend in the queue line. Quassy Amusement Park is not responsible for lost items. For the safety of all guests, electronic devices, including cameras and phones, may not be used on any ride.
Splash Away Bay Dress Code - Swim wear is required in Splash Away Bay. Swim wear with exposed zippers, buckles, rivits or metal ornamentation is not permitted. Diaper-age children must wear swim diapers in the beach and waterpark.
Quassy Amusement Park Dress Code - Proper attire including shoes, shirts and appropriate dress (slacks, shorts, skirts) are required in the amusement park. Clothing with offensive lettering or graphics or exposing under garments is not permitted.
Ridership Policy - Anyone - regardless of age - occupying a seat on an amusement ride or participating in or on the water attractions in Splash Away Bay and Quassy Beach will be required to purchase and display a wristband or individual ride tickets (for amusement rides.) Exception: Parent may stand by and hold a toddler on a carousel horse or menagerie animal on the Grand Carousel without paying. However, the child will be required to present a ticket or wristband. Anyone entering Quassy Beach and Splash Away Bay will be required to purchase an all-day wristband.
Smoke-Free - Smoking, including electronic devices, is prohibited in the park. A designated smoking area is located behind the Bumper Cars.
A Family Atmopshere - To maintain a family atmosphere for all of our guests, the park management reserves the right to remove anyone from the property for any of the following reasons: foul language, improper clothing, carrying a weapon, being under the influence of alcohol or drugs, failure to follow ride safety requirements, cutting in line.
Sunshine Guarantee - If Quassy Amusement Park is forced to close prior to 5 p.m. due to inclement weather, the park will issue a single all-day wristband pass to anyone who purchased an all-day wristband that day. If the park is forced to close after 5 p.m. because of stormy weather, the park will issue a single after 5 p.m. pass to anyone who purchased an all-day or evening wristband that day. If the park is forced to close due to inclement weather before 7 p.m., any guest with a beach and waterpark pass will be issued a single beach and waterpark pass for a return visit. Note: Each guest receiving a sunshine guarantee pass must be present and wearing a valid wristband to receive a return pass at the park office. Passes are valid any normal operating day of the same season except July 4th. Closing time at the discretion of park management during inclement weather.
At Quassy Amusement & Waterpark, your privacy is extremely important to us.
Please be advised that your personal information is collected securely during our online ticket purchasing process and online birthday party and cabana/lounger reservations. That information is only shared with outside parties to complete your purchases.
That information would include your complete name, e-mail address, phone number, credit/debit card information.
To that end, Quassy Amusement & Waterpark does not share any data collected during the above processes except when online purchase transactions must be completed.
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