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Guest Services - If you need assistance or have questions during your visit, guest services are available at the Main Office adjacent to the Grand Carousel and the Ticket Booth at the entrance to the park. Group Sales and Birthday Party arrangements are handled through the Main Office. No paging announcements.
First Aid - The Main Office adjacent to the Grand Carousel provides first aid during all operating hours. First Aid is also available during beach hours at the Bath House as you enter Splash Away Bay and Quassy Beach.
Strollers & Wheelchairs - Rental strollers are available at the Toy Shack located near the Free Fall'N drop tower. Courtesy wheelchairs are also provided on a first-come basis. Valid driver's license required for rentals and wheelchairs.
Lockers - Rental lockers are available in the Bath House.
Ride Restrictions - Ride safety requirements and height restrictions are posted on all rides. All riders must abide to safety rules. Shoes and shirts must be worn on all of the traditional amusement park rides. Height measurements are taken at each ride with shoes on. Note: some rides may not accommodate larger guests. Cameras, phones, keys and other loose items should not be taken on the rides. Leave them in a locker, with a family member or friend in the queue line. Quassy Amusement Park is not responsible for lost items. For the safety of all guests, electronic devices, including cameras and phones, may not be used on any ride.
Splash Away Bay Dress Code - Swim wear is required in Splash Away Bay. Swim wear with exposed zippers, buckles, rivits or metal ornamentation is not permitted. Diaper-age children must wear swim diapers in the beach and waterpark.
Quassy Amusement Park Dress Code - Proper attire including shoes, shirts and appropriate dress (slacks, shorts, skirts) are required in the amusement park. Clothing with offensive lettering or graphics or exposing under garments is not permitted.
Ridership Policy - Anyone - regardless of age - occupying a seat on an amusement ride or participating in or on the water attractions in Splash Away Bay and Quassy Beach will be required to purchase and display a wristband or individual ride tickets (for amusement rides.) Exception: Parent may stand by and hold a toddler on a carousel horse or menagerie animal on the Grand Carousel without paying. However, the child will be required to present a ticket or wristband.
Smoke-Free - Smoking, including electronic devices, is prohibited in the park. A designated smoking area is located behind the Bumper Cars.
A Family Atmopshere - To maintain a family atmosphere for all of our guests, the park management reserves the right to remove anyone from the property for any of the following reasons: foul language, improper clothing, carrying a weapon, being under the influence of alcohol or drugs, failure to follow ride safety requirements, cutting in line.